Privacy policy
Privacy Policy of Gentletouchlondon
Gentletouchlondon places great importance on the protection of personal data for its customers. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Gentletouchlondon collects various types of personal data to provide an optimal shopping experience. This information may include:
- First and last name
- Delivery and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
The collected personal information is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and our product offerings
- Improving our customer service and responding to requests
- Sending information about new products, promotions, and events (with customer consent)
Sharing Personal Information
Gentletouchlondon does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- When required by law or to comply with legal procedures
- To protect the rights, property, or safety of Gentletouchlondon, its customers, or the public
Security of Personal Information
Gentletouchlondon implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:
- The use of encryption technologies for payment transactions
- Restricted access to personal information for employees and partners who need it to provide our services
Retention of Personal Information
Gentletouchlondon retains personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights regarding their personal data according to applicable laws, including:
- Right of access: Customers may request a copy of their personal data held by Gentletouchlondon.
- Right to rectification: Customers can request the correction of inaccurate or incomplete personal data.
- Right to erasure: Customers may request the deletion of their personal data, subject to legal retention periods.
- Right to withdraw consent: Customers can withdraw their consent for the processing of their personal data at any time.
Cookies and Similar Technologies
Gentletouchlondon uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to reject cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
Gentletouchlondon may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any changes.
Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Gentletouchlondon at:
Email: info@gentletouchlondon.com
Gentletouchlondon is committed to protecting the privacy of its customers and using personal data responsibly and securely.